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eMail Safety - - - -Don't get caught by phishing.

Be on the lookout for financial scams intended to steal your money and/or your identity. Anyone can become a victim: help protect yourself from various "phishing" (pronounced fishing) scam artists.

What Is Phishing?

"Phishing" is a term used to describe fraudulent e-mail messages designed to steal your personal information. These e-mail messages may appear to come from a legitimate business, and may even include legitimate logos. But the fact is, these e-mails are actually from thieves masquerading as legitimate businesses. The e-mail will ask you to click on a link, which will take you to a phony website created by a phishing scam-artist.

If you click on the link, the phony website will ask you for personal information. The thieves then steal your information to access your accounts, open new accounts and even commit crimes in your name. Phishing e-mail messages typically suggest that if you do not update your personal information, your account will be closed.

We will never request personal information in an e-mail.

Northampton Cooperative Bank will never send you an e-mail message requesting any personal information. You supplied this information to us when you opened your account. If you receive such an e-mail message, it is a scam and you should contact us immediately at 413-584-4474.

It is important that you update and run anti-virus protection software on a regular basis to help safeguard your computer from any malicious code.

Look for these warning signs:

What should you do if you receive suspicious e-mail messages?

Visit www.ftc.gov to find out more.

Please remember: there are consumer protection laws to shield you from fraud, but they can protect you only if the fraud is reported in a timely manner.