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MasterCard Secure Code

MasterCard Secure Code is a service that improves the security of Northampton Cooperative Bank debit card online purchases at participating merchants. The system provides a means to authenticate you in real time as the true cardholder. As long as you have an active Northampton Cooperative Bank MasterCard debit card, you may register for the service at the time of your online purchase, or by pre-registering.

Once you register, whenever you shop online, the participating merchant site will display a pop-up window requesting your password for authentication.

Registration process

It's easy to register online to get the additional security MasterCard Secure Code provides. You'll need to do the following:

When a cardholder thank you message appears, the registration is complete!

Participating merchants require MasterCard Secure Code

You may sign up for MasterCard Secure Code via our website, or at the time of your online purchase through a participating merchant. You may "opt out" of registering for MasterCard Secure Code four times during online purchases at participating merchants before it is mandatory to enroll in the Secure Code service.

MasterCard Secure Code for your convenience

After enrolling for MasterCard Secure Code, you will be able to view your signed receipt history (for MasterCard Secure Code purchases only), update your e-mail address, change your personal message and even change your password for this service through the MasterCard Secure Code link on our home page.

MasterCard Secure Code Help

Should you encounter problems with registration, login or password, purchases, or being locked out (if the password was entered incorrectly more than 3 times in 24 hours), please contact MasterCard Call Support at 866-707-6819. They will assist you 24 hours a day, 7 days a week.

If you have any questions about MasterCard Secure Code, please contact us at 413-584-4474.