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Seniors Targeted In Shutdown-Related Scam - October 11, 2013

Please be aware that some consumers are experiencing an attempted fraud, possibly related to the government shutdown.

Seniors in Massachusetts are receiving phone calls and being told that their Medicare direct deposits will be stopped unless they supply their personal bank information for verification. This phishing fraud may be effective because of concerns about a possible government default stopping their payments.

Please be advised that we would NEVER ask you to verify any account information. Please report  any suspicious requests to us immediately

Cell Phone Scam - December 20, 2013

We have been notified that some of our customers have received text messages and/or phone messages (that indicates that the message is from the Bank) informing them that their card has been locked and that they need to call 1-413-848-8444.

Do not call this number! This is a scam to obtain your card and PIN number! Do NOT give out any information!

Northampton Cooperative Bank would never send you a message asking you to call a telephone number requesting your card number and/or PIN. We issued the debit or ATM card to you so we already have your card number and no one but YOU should have the PIN.

If you received a message like this and you called the number and gave them your information, please contact us immediately.  

Cell Phone Scam from urgentattention

We have been alerted that some of our customers have received cell phone messages from urgentattention informing them that their debit card has been flagged and that they need to call 1-888-959-0609.

 This is a scam to obtain your debit card number! Do not call this number!

Northampton Cooperative Bank would never send you a message asking you to call a telephone number requesting your debit card number. We issued the debit card to you so we already have that information.

If you received a cell phone message like this and you called the number and gave them your information, please notify us immediately.  

Massachusetts Bankers Association Issues Alert About "ADP eMail Messages" 

Due to an increase in email fraud and scams, it is essential that you protect your personal and financial information from thieves.

It has been brought to our attention that a recent fraudulent email aimed at small business account owners appearing to be sent from ADP is circulating. If you receive such an email, do not click on any links requesting your personal or financial information.

The email is most likely fraudulent and your information will be used by the thief to steal your money and possibly your identity.

If you have any doubts about any email that you may receive requesting personal or financial information, contact us immediately.