ATM and Debit Cards
A Northampton Cooperative Bank Debit Card is a simple and convenient way to have access to your account, without carrying your checkbook.
It is not a credit card, though it can be used for payment of purchases wherever Debit MasterCard is accepted. Unlike a credit card, the funds for payment are withdrawn directly from your Northampton Cooperative Bank Checking Account.
Northampton Cooperative Bank also participates in the MoneyPass ATM Network which means our customers have surcharge-free access to ATM’s coast to coast within the United States. Click here to find a MoneyPass ATM whether you are close to home or traveling anywhere within the US.
Lost or stolen?
If you think your Northampton Cooperative Bank Debit Card, your PIN, or both have been lost or stolen, call us at 413-584-4474 during normal business hours. After hours, please call 1-800-264-5578 to report your lost or stolen Northampton Cooperative Bank Debit Card.
Debit Card Restrictions
The security of your accounts is and always has been a top priority for Northampton Cooperative Bank. Due to the increase in debit card fraud, we have blocked ATM and debit card access from the following areas:
- Central Africa
- Cote D'Ivoire (Ivory Coast)
- Democratic Republic of Congo
- North Korea
- Saudi Arabia
- South Korea
In addition, certain debit card transactions may not be approved within the United States, with the exception of Connecticut, Maine, Massachusetts, New Hampshire and Vermont.
Always let us know when you are traveling and your destination(s) so that your debit card transactions may be approved. This will help us monitor your account for suspicious and/or fraudulent activity.
We may change these restrictions at any time so please contact us prior to traveling.
Our Northampton Cooperative Bank ATM Card is an instant issue card. This means that we will issue you an ATM card immediately when you apply for one!
All of our accounts at Northampton Cooperative Bank offer unlimited free Coop ATM usage; some offer the refund of a certain number of other banks’ fees. Look for ATMs displaying the MoneyPass logo to avoid surcharges from other banks.
Has your ATM card been stolen or lost?
If you think your Northampton Cooperative Bank ATM Card, your PIN, or both have been lost or stolen, call us at 413-584-4474 during normal business hours. After hours, please call 1-800-264-5578 to report your lost or stolen Northampton Cooperative Bank ATM Card.
MasterCard Secure Code
MasterCard Secure Code provides an extra layer of security for your online purchases. Find out more about MasterCard Secure Code.